Shopping With Us
Have a question about a product we sell?
No problem! Just email us or call our Sales Dept. at 1-866-381-4618 with the question and we will answer your question to the best of our knowledge. Our staff is full trained and involved in the car modification industry, as well as personal hobbies and vehicles.
If your emailing, please make sure you include specific details about your setup, or vehicle information.
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Will you match a lower price?
We will match a competitor's nationally advertised price for the identical item as listed in our catalog, advertisements, or web site provided that:
- the advertiser has stock available for immediate shipment;
- the item is not a "close-out/ blow-out" type of offer;
- item is not a "package deal" of combo parts.
- THEY are NOT just an internet retailer. We aren't selling out of our home to make a quick dollar, we are here to provide a service, as well as sell you parts.
To get a price match, please call our Sales Dept. at (631) 363-8659 and mention the specific advertisement at the time of ordering. Each price is subject to verification and may be deemed ineligible.
ONLINE PRICE PROTECTION: If we lower our price on an item you purchased during the previous 30 days, we will issue you a refund for the difference. This procedure is not automatic... you must contact us. Some items may not be available for this, so please contact us regarding your specific order.
We are constantly monitoring our competitors' prices and service on all products. Remember, there's more to it than just price. We know you want to get the right item, at the best price, get it fast, and have someone there to help if something goes wrong with your order. And, we believe that Import-Racer.com will far surpass any internet retailer, as we have a solid foundation with a retail store, and active involvement in the race / show community.
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Pricing Errors
A certain number of typos and pricing errors in our web site, and magazine advertisements are inevitable. We make every attempt to keep all images on the web site current and correct. We apologize to the customer for any inconvenience this may cause. Please let us know if you find an error.
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